At Clé, we carefully curate our selection of luxury products, ensuring that all pieces are exclusive, unique, bold and distinctive.

Our customer-centric philosophy enables us to provide you with an elite level of service, acquiring and tailoring our products to your individual needs and preferences.
Cle Concierge Watches
Cle Concierge Watches

History

An avid horologist from an early age, our CEO and Founder earned her MSc in Psychology from UCL in London, UK, while simultaneously setting up Clé in 2014. As a private collector herself, Yasmeen accumulated extensive knowledge about the watch market, developing strong contacts with a host of suppliers, in her personal endeavor to get the best, authentic deal. Soon after, friends and family in her circle noticed her meticulous eye for detail, sharp fashion sense and ability to negotiate, imploring Yasmeen to assist in acquiring that ‘must-have’ handbag, vintage Jewellery piece or out-of-stock luxury watch. As a result, Clé was born and since its inception, has grown in the premium concierge service it is today.

History

An avid horologist from an early age, CEO and Founder – Yasmeen AlShathry – earned her MSc in Psychology from UCL in London, UK, while simultaneously setting up Clé in 2014. As a private collector herself, Yasmeen accumulated extensive knowledge about the watch market, developing strong contacts with a host of suppliers, in her personal endeavor to get the best, authentic deal. Soon after, friends and family in her circle noticed her meticulous eye for detail, sharp fashion sense and ability to negotiate, imploring Yasmeen to assist in acquiring that ‘must-have’ handbag, vintage jewelry piece or out-of-stock luxury watch. As a result, Clé was born and since its inception, has grown in the premium concierge service it is today.

Vision

To offer our clients an outstanding concierge experience, with access to the most exclusive and extensive inventory of luxury goods in the global online market.

Mission

To provide unparalleled professionalism, personalised service, and swift delivery for every luxury product we retail.

Values

KAIZEN – at Clé we are dedicated to continuously improving our service provision, staying ahead of trends to ensure that our customers remain at the forefront of luxury.

RESPONSIVE

Our expert staff reply to client inquiries and customer requests promptly, effectively understanding client needs and developing optimal solutions.

TAILORED

We track customer purchases, analysing client preferences and providing bespoke recommendations on select items according to personal tastes.

QUICK

Our products are securely delivered within the shortest timeframes to guarantee customer satisfaction.

EXCLUSIVE

Clé hand selects every product we retail, ensuring the highest level of quality, and sourcing and stocking hard-to-find, rare and in-demand items.

EASY

At Clé we have implemented a smooth purchasing process, removing any burdens from the shoulders of our clients’ so that they can enjoy an easy online shopping experience.

BESPOKE

We offer custom services that allow our clients to tailor their purchases according to their individual style.
Cle Concierge

Why CLÉ?

Our quick, easy and transparent process offers a smooth, hassle-free shopping experience. We pride ourselves on delivering:
  • Efficient & Effective Service without any Waiting Lists
  • 24/7 Customer Service
  • Fast response rates to client inquiries
  • Full Refund Policy
  • Door-to-door delivery
  • Full Insurance on all items
  • Competitive market prices
  • Official, legally registered brokerage services that ensures safety and security
  • Safe & Swift Online Payment Solutions

Services

At Clé we offer a host of luxury services aimed at making luxury online retail easier and hassle-free.

We manage the sourcing, logistics, delivery and customization of highly coveted couture items.

We guarantee that all Clé retail products are properly authenticated and insured.

We exceed customer expectations by providing an effortless experience, from online shopping straight through to seamless delivery.

We provide round-the-clock customer service and support.

We are Your Key to Luxury.